FAQ

  1. What is upcycling? Upcycling is the process of transforming unused materials or products into new furniture of better quality or greater environmental value.

  2. How is upcycling furniture made? Our furniture is made from materials recovered from associations and individuals and is transformed by qualified craftsmen to give them a second life.

  3. Can I customize a piece of furniture? Absolutely! We offer a customization service so you can create a unique piece of furniture that perfectly fits your space and style. Just contact us by email.

  4. What are the delivery options? We offer several delivery options, including standard delivery, delivery by appointment, and local pickup at our warehouses.

  5. How can I track my order? Once your order is placed, you will receive a tracking number by email which will allow you to follow the progress of the delivery online.

  6. What is your return policy? We offer a free 14-day return. If for any reason you are not satisfied with your purchase, you can return it to us at no additional cost.

  7. How to maintain upcycling furniture? In general, it is recommended to use natural products and avoid harsh chemicals to preserve the quality and durability of the furniture. For practical advice and eco-friendly maintenance recipes, join our community on Instagram where we regularly share green tips.

  8. Do you offer a warranty on the furniture? Yes, all our furniture is covered by a 5-year warranty against manufacturing defects.

  9. How can I contact customer service? Our team is available to answer your questions via email or chat. You can contact us via the 'Contact Us' page on our website.

  10. Do you offer payment facilities? Yes, we offer the possibility of paying in 3 installments without fees to facilitate your purchases.